General terms and conditions and customer information

  1. Terms of Service
  • 1 Basic provisions

(1) The following terms and conditions apply to the contracts that you conclude with us as a supplier (Seher Gülen Gül) via the website www.sehliasvie.com. Unless otherwise agreed, the inclusion of your own conditions that may have been used by you is contradicted.

(2) A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity. Entrepreneur is any natural or legal person or a legal partnership who, when concluding a legal transaction, is exercising their independent professional or commercial activity.

 

2 Conclusion of the contract

(1) The subject of the contract is the sale of goods.

Our offers on the Internet are non-binding and not a binding offer to conclude a contract.

(2) You can submit a binding purchase offer (order) via the online ordering system.
The goods intended for purchase are placed in the “shopping cart”. You can use the corresponding button in the navigation bar to call up the “shopping cart” and make changes there at any time. After calling up the payment page and entering the personal data as well as the payment and shipping conditions, all order data will be displayed again on the order overview page. Before submitting the order, you have the option here to check all the details again, to change them (also via the “back” function of the Internet browser) or to cancel the purchase.
By submitting the order using the “order with obligation to pay” button, you are submitting a binding offer to us.
You will first receive an automatic e-mail about the receipt of your order, which leads to the conclusion of the contract.

(3) The processing of the order and the transmission of all information required in connection with the conclusion of the contract is partly automated by e-mail. You must therefore ensure that the e-mail address you have stored with us is correct, that the receipt of e-mails is technically ensured and, in particular, is not prevented by SPAM filters.

 

3 Individually designed goods

(1) You provide us with the appropriate information, texts or files required for the individual design of the goods via the online ordering system or by email at the latest immediately after the conclusion of the contract. Our possible specifications on file formats must be observed.

(2) You undertake not to transmit any data whose content violates the rights of third parties (in particular copyrights, naming rights, trademark rights) or violates existing laws. You expressly indemnify us against all third party claims asserted in this context. This also applies to the costs of legal representation required in this context.

(3) We do not check the transmitted data for correctness and we do not assume any liability for errors.

 

4 right of retention, retention of title

(1) You can only exercise a right of retention insofar as it concerns claims from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

 

5 Warranty

(1) The statutory warranty rights apply.

(2) As a consumer, you are requested to check the item for completeness, obvious defects and transport damage immediately upon delivery and to notify us and the shipping company of any complaints as soon as possible. If you fail to do so, this has no effect on your statutory warranty claims.

 

6 Choice of law

(1) German law applies. For consumers, this choice of law only applies insofar as this does not remove the protection granted by mandatory provisions of the law of the state in which the consumer is habitually resident (favourability principle).

(2) The provisions of the UN Sales Convention expressly do not apply.

 


7 revocation

Reasons for exclusion or expiry

The right of withdrawal does not apply to contracts

– for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
– for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded;
– for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
– for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

– for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
– for the delivery of goods if they were inseparably mixed with other goods after delivery due to their nature;
– for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

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Customer information
Identity of the seller
Gül
Pichelsdorfer Strasse 108
13595 Berlin
Germany
Email: info@sehliasvie.com

 

Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (OS platform), available at https://ec.europa.eu/odr.

Information on the formation of the contract

The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the provisions “Conclusion of the contract” in our general terms and conditions (Part I.)

Contract language, contract text storage

3.1. Contract language is German / English.

3.2. We do not save the full text of the contract. Before sending the order via the online shopping cart system, the contract data can be printed out or electronically saved using the browser’s print function. After we have received the order, the order data, the information required by law for distance sales contracts and the general terms and conditions will be sent to you again by email.

3.3. For requests for offers outside of the online shopping cart system, you will receive all contract data as part of a binding offer in text form, e.g. by e-mail, which you can print out or save electronically.

Essential characteristics of the product or service

The essential characteristics of the goods and / or services can be found in the respective offer.

Prices and payment methods

5.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes.

5.2. The shipping costs are not included in the purchase price. They can be called up via a correspondingly labeled button on our website or in the respective offer, are shown separately in the course of the ordering process and are to be borne by you in addition, unless free delivery has been promised.

5.3. The payment methods available to you are shown under a corresponding button on our website or in the respective offer.

5.4. Unless otherwise specified for the individual payment methods, the payment claims from the concluded contract are due for payment immediately.

delivery terms

6.1. The delivery conditions, the delivery date and any existing delivery restrictions can be found under a corresponding button on our website or in the respective offer.

6.2. The dispatch route and means are left to our choice. The packaging of the goods is always based on production and transport aspects, whereby environmental aspects must also be taken into account.

6.3. As far as you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the item sold during shipment is only transferred to you when the goods are handed over, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person appointed to carry out the shipment.

6.4. Depending on the country you choose to ship your order to, your order may be subject to import taxes, duties and fees and / or other similar government taxes, duties, or fees (collectively, “Duties and Taxes”). You are responsible for paying all such duties and taxes regardless of when you are charged or asked for duties and taxes. We have no control over these charges as customs policies vary widely from country to country. If you are placing an order that is subject to duties and taxes, the duties and taxes you must pay cannot be calculated until after you have placed your order. This means that for the first time you will be informed of the amount of the duties and taxes charged to you until you receive your credit card statement or your receipt from us with your shipment. In some cases, the calculation of duties and taxes may result in a delivery delay beyond our original delivery estimates.

Statutory warranty law

The liability for defects is based on the “Warranty” provision in our General Terms and Conditions (Part I).

 

Last Update: Feb 2021

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